Safari56 Tours is committed to ensuring transparency, fairness, and safety for all our clients. Below are the consolidated policies for your reference:

Cancellation Policy

Terms and Conditions for Booking and Refunds: We understand that plans can change, and we aim to accommodate cancellations and refund requests as fairly as possible.

1. Cancellation by Client: Cancellations must be communicated in writing to tours@safari56.co.tz or tours@safari56.com. Cancellations within 30 days of the tour start date will incur a cancellation fee of 50%. No refunds will be given for cancellations made within 14 days of the tour.
2. Refunds: Refunds will be processed based on the cancellation timing. Processing fees may apply, and refund times will vary depending on the payment method used.

Pricing Policy

Our pricing policy ensures transparency and fairness for all clients.

1. Pricing Inclusions: Our tour prices include all listed services (transportation, accommodation, meals as specified). Any additional services or amenities will be charged separately.
2. Price Exclusions: Optional activities, personal expenses, and tips are not included in our prices. Examples of personal expenses include souvenirs, laundry, and additional meals or beverages not specified in the itinerary. Gratuities for guides, drivers, and staff are appreciated but not mandatory. We recommend allocating a budget for tips based on your satisfaction with the service provided.
3. Price Changes: Prices are subject to change based on factors like seasonal demand, exchange rates, and fuel costs. Safari56 Tours will notify clients in advance of any price adjustments.

Photo and Video Policy

Safari56 Tours may take photographs or videos during tours for marketing purposes. By joining our tours, clients agree to allow Safari56 Tours to use these images in promotional materials.

1. Client Consent: Clients will be asked for permission before using any personal images. If clients do not wish to be photographed, they should inform the guide or photographer at the start of the tour.
2. Wildlife Photography: When photographing wildlife, always maintain a safe and respectful distance to avoid disturbing the animals. Use appropriate equipment, such as telephoto lenses, to capture images without intruding on their natural behavior. Follow the guidelines provided by your guide to ensure both your safety and the well-being of the wildlife.

Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

1. Information Collection: We collect personal information (name, contact details, etc.) necessary for booking and providing services.
2. Data Use: Your information is used solely to facilitate your booking and enhance your experience. We do not sell or share your information with third parties without consent.
3. Data Security: We employ appropriate measures to protect your data from unauthorized access or misuse.

Health and Safety Policy

Safari56 Tours is committed to providing a safe and healthy environment for all clients. Please review our health and safety guidelines carefully.

1. Health Requirements: Clients are required to inform us of any health conditions that may affect their participation in the tour.
2. Emergency Procedures: In the event of a medical emergency, our guides are trained in first aid and will assist you in obtaining medical care. We have established protocols for handling emergencies, including access to medical facilities and communication with local emergency services.
3. Safety Measures: We conduct regular safety checks on our equipment and vehicles to ensure they meet the highest standards. Our guides are trained to provide safety briefings at the start of each trip, covering important safety information and procedures. We also advise you to follow the safety instructions provided by our guides and staff, adhere to local laws and regulations, and exercise caution during your trip.

Force Majeure Policy

In the event of unforeseen circumstances beyond our control (natural disasters, pandemics, etc.), Safari56 Tours reserves the right to cancel or reschedule tours.

1. Refunds or Rescheduling: In such events, we will offer clients the choice to reschedule or receive a partial refund, subject to applicable terms.
2. Recommendation: We strongly recommend purchasing travel insurance that includes coverage for trip cancellations and interruptions due to force majeure events. This will provide additional protection and peace of mind in unforeseen circumstances.